Terms & Conditions

About these terms

This website is operated by Virtual Medical Assistants (“VMA”, “we”, “us” and “our”). By using this website, you agree to these Terms & Conditions. If you do not agree, please do not use the website.

Website information

We aim to keep the information on this website accurate, clear and up to date. Website content is provided for general information only and should not be relied on as professional, legal, clinical, financial or medical advice.

Information on this website does not create a professional relationship, service contract, or obligation for VMA to provide services.

Enquiries and service agreements

You may use this website to learn about VMA and contact us about potential services. Submitting an enquiry, sending an email or speaking with us does not create a contract.

Any medical secretarial or administrative services provided by VMA will be subject to a separate written agreement setting out the agreed scope, fees, responsibilities, confidentiality arrangements and other applicable terms.

Please do not submit patient-identifiable information, medical records or sensitive health information through this website or a general enquiry email.

Acceptable use

You may use this website only for lawful purposes. You must not damage or disrupt the site; attempt unauthorised access; scrape content at a scale that affects operation; introduce malware; send unlawful, defamatory, abusive or misleading material; or misrepresent your identity or affiliation.

Intellectual property

Unless stated otherwise, the content on this website—including text, branding, graphics, layout and design—is owned by or licensed to VMA and is protected by applicable intellectual-property laws.

You may view, download and print pages for your own internal business use. You must not reproduce, republish, adapt, distribute or use website content for commercial purposes without our prior written permission.

Links to other websites

This website may contain links to third-party websites for convenience or further information. We do not control those websites and are not responsible for their content, availability, privacy practices or terms.

Availability and changes

We do not guarantee that this website or its content will always be available or uninterrupted. We may update, change, suspend or withdraw any part of the website without notice.

Liability

Nothing in these Terms & Conditions excludes or limits liability where it would be unlawful to do so, including liability for fraud, fraudulent misrepresentation, or death or personal injury caused by negligence.

Subject to that, and to the extent permitted by law, VMA is not liable for loss or damage arising from your use of, or inability to use, this website or reliance on its content.

Privacy

Our use of personal information is explained in our Privacy Policy.

Governing law

These Terms & Conditions are governed by the laws of England and Wales. The courts of England and Wales will have exclusive jurisdiction over any dispute arising from or relating to these terms or use of this website.

Changes to these terms

We may update these Terms & Conditions from time to time. The current version will be published on this page with the updated date above.

Contact us

For questions about these Terms & Conditions, contact Virtual Medical Assistants at enquiries@vmasecretary.co.uk.